Information We Collect
We only collect information you choose to share with us.
- ✓Contact details (name, email, phone) when you submit a form
- ✓Business details you share during your inquiry (services, city, goals)
- ✓Messages you send through live chat or email
How We Use Your Information
We use your information to communicate with you and provide the service you requested.
- ✓Reply to questions and requests
- ✓Schedule consultations or follow up with you
- ✓Deliver project updates, intake forms, and next steps
- ✓Improve the website and customer experience (based on feedback)
Third-Party Services
We may use trusted tools to run the site and serve you faster. These services may process information based on their own policies.
- ✓Calendly (booking) — helps you schedule a call
- ✓Stripe (payments) — processes payments securely (we do not store card details)
- ✓Crisp (live chat) — lets you message us from the site
- ✓Formspree (forms, optional) — delivers form submissions to email
Cookies
This site may use basic cookies needed for functionality (for example, to support chat features). We do not currently use advertising trackers.
Data Protection
We take reasonable steps to protect your information. However, no website or internet transmission is 100% secure.
Your Choices
You can contact us to:
- ✓Request a copy of the information you provided
- ✓Ask us to update or correct your details
- ✓Request deletion of your information (when possible)
Contact
If you have questions about this Privacy Policy, contact:
Norlo Studio
Email: hello@norlo.studio